Qualifications and Skills For Airport Ticketing Staff Recruitment 2023 

• Minimum educational qualification of 10+2 or equivalent.
• Excellent communication and interpersonal skills.
• Customer service-oriented with a friendly and approachable demeanor.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to work in shifts, including weekends and holidays.
• Basic computer skills and familiarity with airport systems.
• Physical fitness and ability to lift heavy objects.
• Knowledge of emergency response procedures and first aid is a plus.

Roles and Responsibilities

• Assist passengers with check-in procedures, baggage handling, and boarding processes.
• Ensure the safety and security of passengers by following all airport regulations and procedures.
• Provide excellent customer service and address passenger inquiries and concerns.
• Assist in the handling and transportation of baggage and cargo.
• Coordinate with other ground staff and flight crews to ensure smooth operations.
• Handle special requests and accommodations for passengers with disabilities or special needs.
• Maintain cleanliness and organization of airport facilities and work areas.
• Assist in the implementation of emergency procedures and protocols.
• Report any incidents, accidents, or safety hazards to the appropriate authorities.

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